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Give visitors a direct way to reach your team. The OviChat widget creates a conversation, saves it and keeps the thread available for follow-up.
Working foundationWe’re building OviChat around one idea: conversations should carry their context with them. The foundations are taking shape.
Create your workspace ↗Give visitors a direct way to reach your team. The OviChat widget creates a conversation, saves it and keeps the thread available for follow-up.
Working foundationSee incoming conversations in your workspace, read the customer’s first message and send a reply.
Working foundationKeep visitor details alongside their conversation history, scoped to your workspace.
Working foundationCreate and track tickets for requests that need a clear status and follow-through.
Working foundationArticle management and workflow automation are part of the roadmap. They are not enabled yet.
PlannedBroader reporting and additional communication channels will be developed in later phases.
Planned