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.app-body{min-height:100vh;background:#f5f6fa}.app-sidebar{position:fixed;inset:0 auto 0 0;z-index:10;width:250px;padding:20px 14px 15px;background:#131a2d;color:#f2f4fb;display:flex;flex-direction:column}.app-brand{padding:2px 10px 24px;color:#fff;font-size:19px}.app-brand .brand-light{color:#aab3c9}.app-brand img{width:33px;height:33px}.workspace-switch{display:flex;align-items:center;gap:9px;padding:10px;border:1px solid #2c3550;border-radius:12px;background:#1a223a}.workspace-avatar,.user-avatar{flex:none;display:grid;place-items:center;width:31px;height:31px;border-radius:9px;background:#465eec;color:#fff;font:700 12px Manrope,sans-serif}.workspace-switch>span:nth-child(2),.user-row>span:nth-child(2){min-width:0;display:grid;gap:3px}.workspace-switch strong,.user-row strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#f1f3fb;font-size:10px}.workspace-switch small,.user-row small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#8994ad;font-size:9px}.switch-chev{margin-left:auto;color:#a1abc0}.side-label{margin:28px 10px 9px;color:#77839d;font-size:8px;font-weight:700;letter-spacing:1.3px}.side-nav{display:grid;gap:3px}.side-nav a{position:relative;display:flex;align-items:center;gap:11px;padding:10px;border-radius:9px;color:#aab3c8;font-size:11px;font-weight:600;transition:background .15s,color .15s}.side-nav a:hover{background:#202944;color:#fff}.side-nav a.active{background:#26345b;color:#fff;box-shadow:inset 2px 0 #7185ff}.nav-icon{width:16px;color:#8f9bb4;text-align:center;font-size:15px}.side-nav a.active .nav-icon{color:#9eacff}.nav-dot{width:6px;height:6px;margin-left:auto;border-radius:50%;background:#64d3a7}.side-label-tools{margin-top:30px}.coming-list{display:grid;gap:12px;padding:0 10px;color:#98a2b8;font-size:10px}.coming-list span{display:flex;align-items:center;justify-content:space-between}.coming-list em{font-size:8px;color:#77839a;font-style:normal}.sidebar-bottom{margin-top:auto}.help-chip{display:flex;align-items:center;gap:9px;margin:0 3px 15px;padding:11px;border:1px solid #29334f;border-radius:11px;background:#192139}.help-chip-mark{display:grid;place-items:center;width:25px;height:25px;border-radius:8px;background:#2c3d75;color:#c4ceff;font-weight:700}.help-chip>span:nth-child(2){display:grid;gap:3px}.help-chip strong{font-size:9px}.help-chip small{color:#929db3;font-size:8px}.help-chip>a{margin-left:auto;color:#aab6dc}.user-row{display:flex;align-items:center;gap:9px;padding:12px 3px 0;border-top:1px solid #283149}.user-avatar{background:#805ce5}.user-row>span:nth-child(2){flex:1}.icon-button{border:0;background:transparent;color:#9aa5bc;cursor:pointer;transform:rotate(45deg)}.app-main{min-height:100vh;margin-left:250px}.app-topbar{height:64px;padding:0 28px;border-bottom:1px solid #e9ebf1;background:#fff;display:flex;align-items:center;justify-content:space-between}.app-topbar>div:first-child{display:flex;align-items:center;gap:11px;font-size:11px}.crumb{color:#929bad}.crumb-sep{color:#c5cad4}.app-topbar strong{color:#39445b}.topbar-right{display:flex;align-items:center;gap:17px}.connection-pill{display:flex;align-items:center;gap:7px;color:#778196;font-size:9px}.connection-pill i{width:6px;height:6px;border-radius:50%;background:#22ba83;box-shadow:0 0 0 3px #e5f7ef}.app-content{max-width:1440px;margin:0 auto;padding:30px 28px 55px}.page-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin:3px 0 25px}.page-heading h1{margin:11px 0 6px;font:800 27px/1.2 Manrope,sans-serif;letter-spacing:-1px}.page-heading p{margin:0;color:#818a9c;font-size:11px}.page-heading .button{margin-bottom:2px}.page-heading-compact{align-items:center}.count-chip{padding:7px 10px;border:1px solid #e6e9f0;border-radius:9px;background:#fff;color:#6e788c;font-size:9px;font-weight:700}
.metric-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px;margin-bottom:17px}.metric-card{position:relative;overflow:hidden;min-height:130px;padding:17px 19px;border:1px solid #e8ebf1;border-radius:15px;background:#fff}.metric-card>span:first-child{color:#778196;font-size:10px;font-weight:600}.metric-card>strong{display:block;margin:11px 0 5px;color:#1a2134;font:800 27px Manrope,sans-serif;letter-spacing:-1px}.metric-card small{color:#929bad;font-size:9px}.metric-card small i{display:inline-block;width:6px;height:6px;margin-right:4px;border-radius:50%;background:#2bb882}.metric-primary{border-color:#dfe5ff;background:linear-gradient(130deg,#fff,#f2f4ff)}.metric-glyph{position:absolute;right:15px;top:13px;color:#e4e8fc;font-size:54px}.content-columns{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(270px,.9fr);gap:15px}.panel{border:1px solid #e8ebf1;border-radius:15px;background:#fff}.recent-panel,.next-panel,.table-panel,.new-ticket-panel{padding:18px}.panel-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.panel-heading h2{margin:0;color:#232b40;font:700 14px Manrope,sans-serif;letter-spacing:-.3px}.panel-heading p{margin:5px 0 0;color:#929bad;font-size:9px}.text-link{color:#6076ed;font-size:10px;font-weight:700}.text-link span{font-size:15px}.empty-state{display:flex;flex-direction:column;align-items:center;padding:36px 16px 31px;text-align:center}.empty-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:#f0f3ff;color:#6478f3;font-size:18px}.empty-state h3{margin:13px 0 4px;font-size:12px}.empty-state p{max-width:260px;margin:0;color:#8a94a6;font-size:10px;line-height:1.55}.empty-state a{margin-top:12px;color:#586ff0;font-size:10px;font-weight:700}.recent-list{margin-top:14px}.recent-row{display:flex;align-items:center;gap:10px;padding:11px 0;border-top:1px solid #f0f2f6}.contact-avatar{flex:none;display:grid;place-items:center;width:32px;height:32px;border-radius:11px;background:#edf0ff;color:#5a6fe7;font:700 11px Manrope,sans-serif}.recent-person{min-width:0;flex:1;display:grid;gap:4px}.recent-person strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px}.recent-person small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#8d97a9;font-size:9px}.recent-row time{color:#99a2b1;font-size:8px}.setup-mark{display:grid;place-items:center;width:30px;height:30px;border-radius:10px;background:#edf0ff;color:#6478f3}.setup-steps{display:grid;margin-top:16px}.setup-steps>a{display:flex;align-items:center;gap:10px;padding:12px 0;border-top:1px solid #f0f2f6}.setup-steps>a>b{color:#667af0;font:700 9px Manrope,sans-serif}.setup-steps>a>span{flex:1;display:grid;gap:4px}.setup-steps strong{font-size:9px}.setup-steps small{color:#929bad;font-size:8px}.setup-steps i{color:#919bb0;font-style:normal}.roadmap-note{display:flex;gap:9px;margin-top:11px;padding:11px;border-radius:10px;background:#f7f7ff}.roadmap-note>span{color:#7c77de}.roadmap-note p{margin:0;color:#81899c;font-size:8px;line-height:1.55}.roadmap-note strong{color:#626d84}
.inbox-shell{display:grid;grid-template-columns:330px minmax(0,1fr);min-height:570px;overflow:hidden;border:1px solid #e5e8ef;border-radius:15px;background:#fff}.inbox-list{display:flex;flex-direction:column;max-height:calc(100vh - 185px);min-height:570px;overflow-y:auto;border-right:1px solid #e9ecf2}.inbox-list-head{position:sticky;top:0;z-index:1;display:flex;justify-content:space-between;padding:16px;border-bottom:1px solid #edf0f5;background:#fff;color:#434e63;font-size:10px;font-weight:700}.inbox-list-head span{color:#9aa3b2;font-size:9px}.inbox-item{display:flex;gap:10px;padding:13px 14px;border-bottom:1px solid #f0f2f6;transition:background .15s}.inbox-item:hover,.inbox-item.selected{background:#f4f6ff}.inbox-item.selected{box-shadow:inset 3px 0 #6077f4}.inbox-item-copy{min-width:0;flex:1}.inbox-item-copy>div{display:flex;justify-content:space-between;gap:7px}.inbox-item-copy strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px}.inbox-item-copy time{flex:none;color:#9aa3b2;font-size:8px}.inbox-item-copy p{overflow:hidden;margin:5px 0 4px;color:#69758a;font-size:9px;text-overflow:ellipsis;white-space:nowrap}.inbox-item-copy small{color:#a0a8b6;font-size:8px}.inbox-empty{display:grid;justify-items:center;gap:7px;padding:45px 18px;text-align:center}.inbox-empty>span{color:#8998f4;font-size:25px}.inbox-empty strong{font-size:11px}.inbox-empty p{max-width:200px;margin:0;color:#8993a7;font-size:9px;line-height:1.5}.inbox-empty a{margin-top:5px;color:#586ff0;font-size:9px;font-weight:700}.pagination-wrap{padding:12px 14px;color:#778196;font-size:10px}.pagination-wrap nav{display:flex;justify-content:center;gap:7px}.pagination-wrap nav span,.pagination-wrap nav a{padding:5px 8px;border-radius:6px;background:#f6f7fa}.pagination-wrap nav span[aria-current=page]{background:#edf0ff;color:#536bef}.conversation-panel{display:flex;flex-direction:column;min-width:0}.conversation-head{display:flex;align-items:center;gap:10px;padding:14px 17px;border-bottom:1px solid #edf0f5}.conversation-head>div:nth-child(2){min-width:0;flex:1;display:grid;gap:4px}.conversation-head strong{font-size:11px}.conversation-head small{overflow:hidden;color:#919bad;font-size:9px;text-overflow:ellipsis;white-space:nowrap}.conversation-messages{display:flex;flex:1;flex-direction:column;gap:14px;overflow-y:auto;padding:22px;background:#fbfcfe}.message-row{display:grid;gap:5px;max-width:77%}.message-agent{align-self:flex-end;justify-items:end}.message-visitor{align-self:flex-start}.message-author{color:#919bad;font-size:8px}.message-bubble{padding:11px 13px;border:1px solid #ebedf2;border-radius:13px;background:#fff;color:#48546b;font-size:11px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.message-agent .message-bubble{border-color:#e2e7ff;background:#eef1ff;color:#3549ad;border-bottom-right-radius:4px}.message-visitor .message-bubble{border-bottom-left-radius:4px}.reply-box{padding:13px 16px;border-top:1px solid #e9ecf2;background:#fff}.reply-box textarea{width:100%;padding:11px;border:1px solid #e0e4ed;border-radius:10px;resize:vertical;color:#303b52;font-size:11px}.reply-box>div{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:8px}.reply-box>div>span{color:#969fb0;font-size:8px}.conversation-placeholder{display:grid;align-content:center;justify-items:center;flex:1;min-height:400px;text-align:center}.placeholder-orbit{display:grid;place-items:center;width:54px;height:54px;border-radius:18px;background:#f0f3ff;color:#6278f5;font-size:24px}.conversation-placeholder h2{margin:16px 0 5px;font-size:14px}.conversation-placeholder p{margin:0;color:#8b95a7;font-size:10px}
.table-panel{overflow:hidden}.table-panel .panel-heading{padding-bottom:15px}.table-scroll{overflow-x:auto}.data-table{width:100%;border-collapse:collapse;min-width:540px}.data-table th{padding:11px 13px;border-top:1px solid #edf0f5;border-bottom:1px solid #edf0f5;color:#919bad;text-align:left;font-size:8px;letter-spacing:.7px}.data-table td{padding:12px 13px;border-bottom:1px solid #f0f2f6;color:#68748a;font-size:10px}.table-person{display:flex;align-items:center;gap:9px;color:#354057}.table-person .contact-avatar{width:28px;height:28px;font-size:9px}.table-person strong{font-size:10px}.ticket-layout{grid-template-columns:minmax(0,1.4fr) minmax(260px,.8fr)}.ticket-list{margin-top:13px}.ticket-row{display:flex;justify-content:space-between;gap:14px;padding:14px 0;border-top:1px solid #f0f2f6}.ticket-row>div:first-child{min-width:0}.ticket-id{color:#929bad;font:700 8px Manrope,sans-serif;letter-spacing:.6px}.ticket-row h3{overflow:hidden;margin:5px 0;color:#354057;font-size:11px;text-overflow:ellipsis}.ticket-row p{overflow:hidden;max-width:520px;margin:0;color:#8993a6;font-size:9px;text-overflow:ellipsis;white-space:nowrap}.ticket-controls{display:flex;align-items:center;gap:8px}.priority{padding:5px 7px;border-radius:99px;background:#f1f3f7;color:#788297;font-size:8px;font-weight:700}.priority-high,.priority-urgent{background:#fff0ed;color:#c45545}.priority-low{background:#f0f2f5;color:#8a94a5}.ticket-controls select{max-width:100px;padding:6px;border:1px solid #e4e7ee;border-radius:7px;background:#fff;color:#68748a;font-size:9px}.new-ticket-panel .stack-form{display:grid;gap:14px;margin-top:20px}.stack-form textarea,.site-settings-form textarea{resize:vertical;min-height:auto}.stack-form .button{width:100%;margin-top:3px}.site-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(350px,1fr));gap:14px}.site-card{padding:19px}.site-card-head{display:flex;align-items:flex-start;justify-content:space-between}.site-card-head h2{margin:9px 0 4px;font-size:15px}.site-card-head p{margin:0;color:#8993a6;font-size:9px}.site-status{display:flex;align-items:center;gap:6px;font-size:8px;font-weight:700}.site-status i{width:6px;height:6px;border-radius:50%;background:#20b27f}.site-off{color:#929bad}.site-off i{background:#aab2c0}.site-on{color:#218b66}.site-symbol{display:grid;place-items:center;width:32px;height:32px;border-radius:10px;background:#eff2ff;color:#6176f0}.site-key-row{display:grid;gap:6px;margin-top:17px;padding:10px;border-radius:9px;background:#f7f8fb}.site-key-row span,.embed-label{color:#98a1b1;font-size:8px;font-weight:700;letter-spacing:.8px}.site-key-row code,.embed-code code,.origin-note code{color:#5866aa;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:9px;overflow-wrap:anywhere}.embed-label{display:block;margin-top:15px}.embed-code{overflow:auto;margin:7px 0 0;padding:12px;border-radius:9px;background:#151d31;color:#c7d0f0;white-space:pre-wrap;overflow-wrap:anywhere}.embed-code code{color:#c7d0f0;line-height:1.5}.origin-note{margin-top:12px;padding:10px;border:1px solid #f0e4c9;border-radius:9px;background:#fffbf0}.origin-note strong{font-size:9px;color:#796b46}.origin-note p{margin:4px 0 0;color:#8a7c58;font-size:8px;line-height:1.5}.origin-note code{color:#7d704c}.site-settings-form{display:grid;grid-template-columns:1fr 125px;gap:12px;margin-top:15px}.site-settings-form label:nth-of-type(3){grid-column:1/-1}.site-settings-form .check-label{grid-column:1/-1}.site-settings-form .button{justify-self:start}.color-input{display:flex;align-items:center;gap:8px}.color-input input{width:38px!important;height:35px!important;min-height:35px!important;padding:3px!important}.color-input code{color:#788398;font-size:9px}.security-footnote{margin:16px 1px 0;color:#8791a4;font-size:9px;line-height:1.6}
@media(max-width:1050px){.hero-wrap{grid-template-columns:1fr;gap:42px;padding-top:60px}.hero-copy{max-width:700px}.flow-demo{max-width:740px;width:100%;margin:auto}.top-nav{margin-left:0}.content-columns{grid-template-columns:1fr 1fr}.inbox-shell{grid-template-columns:290px minmax(0,1fr)}}
@media(max-width:760px){.site-header{height:68px;padding:0 18px}.brand{font-size:19px}.brand img{width:32px;height:32px}.top-nav{display:none}.header-actions{gap:14px}.header-actions .button{min-height:35px;padding:0 11px;font-size:10px}.login-link{font-size:11px}.hero-wrap{padding:54px 20px 50px;min-height:auto}.hero-copy h1{font-size:54px;letter-spacing:-3.2px}.hero-lede{font-size:15px}.hero-proof{flex-wrap:wrap;margin-top:30px}.flow-demo{transform:none}.demo-body{padding:12px;grid-template-columns:1fr}.demo-context{display:none}.demo-bottom{gap:10px}.demo-bottom div{font-size:7px}.trust-strip>div{flex-wrap:wrap;gap:12px}.section-flow{padding:65px 20px}.section-heading h2{font-size:34px}.feature-grid{grid-template-columns:1fr}.feature-card{min-height:0}.feature-card p{min-height:0}.cta-band{display:grid;margin:0 16px 45px;padding:30px 24px}.cta-band h2{font-size:29px}.button-white{justify-self:start}.site-footer{flex-wrap:wrap;padding:20px}.site-footer>span{order:3;width:100%}.simple-hero{padding:64px 19px 38px}.simple-hero h1{font-size:40px;letter-spacing:-2.4px}.simple-hero p{font-size:13px}.platform-grid,.security-grid{grid-template-columns:1fr;margin-bottom:65px;padding:0 17px}.platform-card{min-height:0}.platform-card p{min-height:0}.pricing-card{margin:0 16px 70px;padding:22px}.pricing-includes{grid-template-columns:1fr}.auth-wrap{padding:34px 14px 56px}.auth-card{padding:26px 22px}.app-sidebar{width:68px;padding:16px 8px}.app-brand{justify-content:center;padding:0 0 22px}.app-brand span,.workspace-switch>span:not(.workspace-avatar),.side-label,.side-nav a:not(.active),.side-nav a.active{font-size:0}.app-brand .brand-light,.workspace-switch>span:nth-child(2),.switch-chev,.side-nav a{overflow:hidden}.app-brand span{display:none}.workspace-switch{justify-content:center;padding:8px}.workspace-avatar{width:32px}.side-nav{margin-top:17px}.side-nav a{justify-content:center;padding:11px 4px;font-size:0}.nav-icon{font-size:16px}.nav-dot{position:absolute;right:8px;top:8px;width:5px;height:5px}.coming-list,.help-chip,.user-row>span:nth-child(2),.user-row form{display:none}.user-row{justify-content:center}.app-main{margin-left:68px}.app-topbar{height:56px;padding:0 14px}.app-topbar>div:first-child{font-size:9px}.connection-pill{display:none}.app-content{padding:22px 14px 40px}.page-heading{align-items:flex-start}.page-heading h1{font-size:23px}.page-heading .button{font-size:10px;min-height:38px;padding:0 11px}.metric-grid{grid-template-columns:1fr;gap:9px}.metric-card{min-height:100px}.content-columns,.ticket-layout{grid-template-columns:1fr}.inbox-shell{grid-template-columns:1fr;min-height:0}.inbox-list{max-height:300px;min-height:200px;border-right:0;border-bottom:1px solid #e9ecf2}.conversation-panel{min-height:430px}.conversation-messages{min-height:200px}.site-list{grid-template-columns:1fr}.site-settings-form{grid-template-columns:1fr 100px}.recent-row{gap:7px}.recent-row time{display:none}.ticket-row{align-items:flex-start;flex-direction:column}.ticket-controls{align-self:flex-end}.count-chip{font-size:8px}.app-topbar .button{min-height:33px}}
@media(max-width:430px){.header-actions{gap:10px}.header-actions .button{font-size:0;gap:0}.header-actions .button span{font-size:15px}.hero-copy h1{font-size:46px}.hero-actions{align-items:flex-start;flex-direction:column;gap:17px}.demo-bottom{gap:5px}.demo-bottom div{gap:4px}.demo-bottom div span{max-width:58px}.site-footer{gap:13px}.site-footer>div{gap:13px}.app-topbar .button{font-size:0;gap:0;padding:0 10px}.app-topbar .button span{font-size:14px}.site-settings-form{grid-template-columns:1fr}.site-settings-form label:nth-of-type(3),.site-settings-form .check-label{grid-column:1}.site-settings-form .button{width:100%}}
.legal-copy{max-width:820px;margin:0 auto 100px;padding:0 25px;color:#67738a;font-size:13px;line-height:1.8}.legal-copy h2{margin:27px 0 7px;color:#232b40;font-size:17px}.legal-copy p{margin:0 0 15px}.legal-copy .draft-flag{display:inline-block;margin-top:10px;padding:8px 12px;border:1px solid #f0e4c9;border-radius:8px;background:#fffbf0;color:#8a7043;font-size:10px;font-weight:700}

/* Sprint 02: collaborative, three-panel inbox */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.inbox-page-heading{align-items:center}.inbox-heading-stats{display:flex;gap:8px}.inbox-heading-stats span{padding:9px 12px;border:1px solid #e7eaf1;border-radius:10px;background:#fff;color:#7b8599;font-size:10px}.inbox-heading-stats strong{color:#25304a;font-size:12px}
.inbox-layout{grid-template-columns:minmax(230px,270px) minmax(350px,1fr) minmax(205px,245px);min-height:calc(100vh - 220px);overflow:hidden;border-color:#e4e8f1;border-radius:16px;box-shadow:0 10px 35px rgba(26,38,70,.045)}
.inbox-list{max-height:calc(100vh - 205px);min-height:620px;border-right:1px solid #e9ecf2}.inbox-filter-form{position:sticky;top:0;z-index:2;padding:13px 12px 10px;border-bottom:1px solid #edf0f5;background:#fff}.inbox-search{display:flex;align-items:center;gap:7px;height:37px;padding:0 8px;border:1px solid #e6e9f0;border-radius:9px;background:#fafbfe}.inbox-search>span{color:#7b88a4;font-size:17px}.inbox-search input{width:100%;min-width:0;border:0;outline:0;background:transparent;color:#2c3650;font-size:10px}.inbox-search button{border:0;background:transparent;color:#77839b;font-size:13px;cursor:pointer}.inbox-filter-row{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:8px}.inbox-filter-row select,.conversation-controls select{width:100%;min-width:0;height:32px;padding:0 7px;border:1px solid #e8ebf1;border-radius:8px;background:#fff;color:#5d6880;font-size:9px}.inbox-list-head{position:static;padding:12px 14px}.inbox-items{flex:1}.inbox-item{align-items:flex-start;padding:13px 11px}.inbox-item-copy strong{font-size:10px}.inbox-item-copy p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-item-copy small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-state{flex:none;width:7px;height:7px;margin-top:6px;border-radius:50%;background:#8b95a8}.state-open{background:#35bd8e}.state-pending{background:#f0ab47}.state-resolved,.state-closed{background:#9ba5b7}.pagination-wrap{padding:10px}.inbox-empty{padding:24px 15px}.inbox-empty p{line-height:1.6}
.conversation-panel{min-height:620px}.conversation-head{min-height:66px;padding:13px 16px}.conversation-title{min-width:0;flex:1;display:grid;gap:4px}.conversation-title strong{font-size:11px}.conversation-title small{overflow:hidden;color:#929bad;font-size:9px;text-overflow:ellipsis;white-space:nowrap}.conversation-controls{display:flex;align-items:end;gap:8px;padding:10px 13px;border-bottom:1px solid #edf0f5;background:#fff}.conversation-controls label{display:grid;flex:1;min-width:75px;gap:4px}.conversation-controls label span{color:#8993a6;font-size:8px;font-weight:700}.conversation-controls .assignee-control{flex:1.35}.conversation-controls .button{flex:none;min-height:32px;padding:0 11px;font-size:9px}.conversation-messages{min-height:250px;padding:22px 18px}.message-note{align-self:center;justify-items:center;width:min(92%,520px);max-width:92%;margin:4px 0}.message-note .message-author{color:#9a742c}.message-note .message-bubble{width:100%;border:1px solid #f2dfaa;background:#fff8e7;color:#715e34;text-align:left;border-radius:10px}.conversation-composers{flex:none;background:#fff}.conversation-composers .reply-box{border-top:1px solid #e9ecf2}.reply-box textarea,.internal-note-box textarea{font-size:11px}.internal-note-box{padding:10px 15px;border-top:1px solid #f0f2f6;background:#fff}.internal-note-box summary{display:flex;align-items:center;gap:8px;color:#836a35;font-size:9px;font-weight:700;cursor:pointer;list-style:none}.internal-note-box summary::-webkit-details-marker{display:none}.internal-note-box summary span{color:#a49a84;font-size:8px;font-weight:500}.internal-note-box form{display:grid;justify-items:end;gap:8px;margin-top:9px}.internal-note-box textarea{width:100%;padding:10px;border:1px solid #ecdcae;border-radius:9px;background:#fffcf4;resize:vertical;color:#51452d}.internal-note-box .button{min-height:31px;padding:0 12px;background:#8c713a;box-shadow:none;font-size:9px}.internal-note-box .button:hover{background:#755d2e}
.customer-context{display:flex;flex-direction:column;min-width:0;padding:17px 15px;border-left:1px solid #e9ecf2;background:linear-gradient(180deg,#fff,#fcfcff)}.context-heading{display:flex;align-items:center;justify-content:space-between;gap:5px}.context-heading .eyebrow{font-size:8px;letter-spacing:.8px}.context-live{padding:4px 6px;border-radius:99px;background:#eef8f4;color:#2a9c74;font-size:7px;font-weight:800;letter-spacing:.4px}.context-person{display:flex;align-items:center;gap:9px;margin:16px 0;padding-bottom:15px;border-bottom:1px solid #edf0f5}.context-avatar{background:#eeedff;color:#695bd1}.context-person>div:last-child{display:grid;min-width:0;gap:4px}.context-person strong{overflow:hidden;color:#26314a;font-size:10px;text-overflow:ellipsis}.context-person small{overflow:hidden;font-size:8px;text-overflow:ellipsis}.context-section{display:grid;gap:10px;margin:0 0 17px}.context-label{color:#9aa3b2;font-size:7px;font-weight:800;letter-spacing:.8px}.context-detail{display:grid;gap:4px}.context-detail span{color:#98a1b0;font-size:8px}.context-detail strong{overflow-wrap:anywhere;color:#46516a;font-size:9px;font-weight:650}.context-link{display:flex;justify-content:space-between;align-items:center;margin-top:auto;padding:10px;border:1px solid #e6eaff;border-radius:9px;background:#f5f6ff;color:#5469df;font-size:8px;font-weight:700}.context-link span{font-size:12px}.context-empty{display:grid;align-content:center;justify-items:center;flex:1;gap:10px;text-align:center}.context-empty-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#eef1ff;color:#6378f0;font-size:18px}.context-empty strong{color:#46516a;font-size:10px}.context-empty p{max-width:180px;margin:0;color:#939cad;font-size:9px;line-height:1.6}
@media(max-width:1150px){.inbox-layout{grid-template-columns:minmax(220px,250px) minmax(360px,1fr)}.customer-context{grid-column:1/-1;display:grid;grid-template-columns:1fr 1fr 1fr;align-items:center;gap:12px;border-top:1px solid #e9ecf2;border-left:0}.context-heading{grid-column:1/-1}.context-person{margin:0;padding:0;border:0}.context-section{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:0}.context-section .context-label{grid-column:1/-1}.context-link{margin:0}.inbox-list{max-height:calc(100vh - 205px)}}
@media(max-width:760px){.inbox-page-heading{align-items:flex-start}.inbox-heading-stats{display:none}.inbox-layout{grid-template-columns:minmax(0,1fr);min-height:0}.inbox-list{min-height:0;max-height:280px;border-right:0;border-bottom:1px solid #e9ecf2}.conversation-panel{min-height:460px}.conversation-controls{flex-wrap:wrap}.conversation-controls label{min-width:calc(33.333% - 8px)}.conversation-controls .assignee-control{min-width:calc(50% - 8px)}.customer-context{grid-column:auto;display:flex;padding:16px}.context-heading{width:100%}.context-person{width:100%;padding-bottom:12px;border-bottom:1px solid #edf0f5}.context-section{width:100%;grid-template-columns:1fr 1fr}.context-link{width:100%}.conversation-messages{min-height:220px;padding:17px 12px}.message-row{max-width:90%}.reply-box{padding:12px}.internal-note-box{padding:10px 12px}.internal-note-box summary{flex-wrap:wrap}.inbox-filter-row select{height:34px}}
@media(max-width:430px){.conversation-controls{gap:6px;padding:9px}.conversation-controls label{min-width:calc(50% - 6px)}.conversation-controls .assignee-control{flex:1;min-width:calc(100% - 70px)}.inbox-filter-form{padding:10px}.context-section{grid-template-columns:1fr 1fr}}
.contact-search{display:flex;align-items:center;gap:7px}.contact-search input{width:min(240px,38vw);height:36px;padding:0 10px;border:1px solid #e4e8f0;border-radius:9px;background:#fbfcfe;color:#3f4a61;font-size:10px}.contact-table-link{transition:color .15s}.contact-table-link:hover{color:#526bf0}.contact-profile-heading{margin:3px 0 20px}.contact-profile-heading>.quiet-link{font-size:10px}.contact-profile-title{display:flex;align-items:center;gap:14px;margin-top:17px}.contact-profile-avatar{width:49px;height:49px;border-radius:15px;background:#eaf0ff;color:#536cf0;font-size:17px}.contact-profile-title h1{margin:6px 0 3px;font-size:25px;letter-spacing:-.8px}.contact-profile-title p{margin:0;color:#8892a6;font-size:10px}.contact-profile-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(280px,.8fr);align-items:start;gap:16px}.contact-profile-main,.contact-edit-panel{overflow:hidden;border:1px solid #e7eaf1;border-radius:14px;background:#fff;box-shadow:0 10px 30px rgba(26,38,70,.035)}.contact-activity-section{padding:8px 18px 17px}.contact-activity-section+.contact-activity-section{border-top:1px solid #edf0f5}.contact-activity-heading{display:flex;align-items:center;justify-content:space-between;margin:8px 0 7px;color:#37435b;font-size:11px}.contact-activity-heading span{color:#929bad;font-size:9px}.contact-activity-row{display:flex;align-items:center;gap:10px;padding:11px 0;border-bottom:1px solid #f0f2f6}.contact-activity-row:last-child{border-bottom:0}.contact-activity-row>span:nth-child(2){display:grid;flex:1;min-width:0;gap:4px}.contact-activity-row strong{overflow:hidden;color:#39455e;font-size:10px;text-overflow:ellipsis;white-space:nowrap}.contact-activity-row small{color:#929bad;font-size:8px}.contact-activity-icon{display:grid;place-items:center;width:29px;height:29px;flex:none;border-radius:9px;background:#eef1ff;color:#596fed;font-size:13px}.ticket-activity-icon{background:#f2efff;color:#7769d5}.contact-activity-empty{margin:12px 0 4px;color:#9099aa;font-size:9px}.contact-edit-panel .panel-heading{padding:17px 18px 0}.contact-edit-panel .stack-form{padding:14px 18px 18px}.contact-edit-panel .stack-form label small{display:inline;margin-left:5px;color:#9aa3b2;font-size:8px;font-weight:500}.contact-edit-panel .stack-form textarea{width:100%;padding:10px;border:1px solid #e1e5ed;border-radius:9px;resize:vertical;color:#303b52;font-size:10px}.contact-record-meta{display:grid;gap:10px;padding:14px 18px;border-top:1px solid #edf0f5;background:#fafbfe}.contact-record-meta span{display:flex;justify-content:space-between;gap:10px;color:#929bad;font-size:8px}.contact-record-meta strong{max-width:65%;overflow:hidden;color:#4e5a71;font-size:8px;text-align:right;text-overflow:ellipsis;white-space:nowrap}
@media(max-width:760px){.contact-profile-grid{grid-template-columns:1fr}.contact-search{flex:1}.contact-search input{width:100%;min-width:0}.contact-profile-title h1{font-size:21px}.contact-activity-section{padding:8px 13px 15px}}
@media(max-width:430px){.contact-search{align-items:stretch;flex-direction:column}.contact-search input{width:100%}.contact-search .button{width:100%}.contact-profile-title{gap:10px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;animation-duration:.01ms!important;transition-duration:.01ms!important}}